Shipping Policy
Effective Date: September 5, 2023
TEMOS CREATION LTD
London UK
Email: shipping@temoshandpainted.com
WhatsApp: +447476839026
At Temos Creation we are dedicated to providing you with the best shopping experience, including a clear and transparent shipping policy. Please read this policy carefully to understand our shipping process for the United States (US), United Kingdom (UK), Canada, and Australia.
1. Shipping Time:
Orders will be processed and dispatched within 2-3 business days of receiving payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information. Please note that shipping times may vary depending on your location and the shipping method selected.
2. Transit Period:
The transit period refers to the time it takes for your order to reach its destination after it has been shipped. The transit period for each of the specified countries is as follows:
a. United States (US):
– Express Shipping (DHL/FedEx): 4-6 business days
b. United Kingdom (UK):
– Express Shipping (DHL/FedEx): 4-6 business days
c. Canada:
– Express Shipping (DHL/FedEx): 4-6 business days
d. Australia:
– Express Shipping (DHL/FedEx): 5-7 business days
4. Shipping Charges:
Shipping charges are calculated based on the weight and dimensions of the product(s) ordered. Currently we are offering free shipping for most of our products in US, UK, Canada and Australia.
5. Customs and Import Duties:
Please be aware that international orders may be subject to customs duties, taxes, and import fees imposed by your country’s customs authority. These fees are not included in the product price or shipping cost and are the responsibility of the customer. Temos Creation is not liable for any additional charges incurred during customs clearance.
6. Order Tracking:
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.
7. Contact Information:
If you have any questions or require assistance with your order or shipping, please feel free to contact us at:
Email: shipping@temoshandpainted.com
8. Changes to Shipping Policy:
Temos Creation reserves the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website.
By placing an order with Temos Creation, you agree to abide by the terms and conditions outlined in this shipping policy.